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Gill Phillips

Gill Phillips

Creator of Whose Shoes?®

Gill Phillips, creator of Whose Shoes? won the ICiPS inaugural ‘Citizen Improver’ award in 2018, in recognition of her ground-breaking co-production work.

Gill is known for gently but firmly pushing boundaries, challenging stereotypes, stigma and silo thinking. She is listed in both the Health Service Journal’s Top 50 Inspirational Women and Top 50 Innovators and was named as one of the 50 most influential social media users in the Midlands in 2016. Shortlisted ‘Maternity Innovator of the Year, in the Mama conference awards, 2019.

Gill has been a judge for various awards, including the Warwick Business School International MBA challenge and the Patient Experience Network (PEN) National Awards. The Whose Shoes? approach was highly commended by the West Midlands Academic Health Science Network in 2016.

With over 35 years’ experience in the health and care sector, Gill’s recent projects include #MatExp (maternity experience), #NobodysPatient (women and families falling through gaps in services, for example between maternity and neonatal care) and #MindNBody (focusing on perinatal mental health); and the award-winning #CYPMeFirst programme in partnership with Great Ormond Street Hospital. These initiatives are all supported by NHS England/ NHS Improvement and focus on personalisation and patient experience. Gill also loves working regularly with the Darzi Fellows.